Order Cancellation Policy

At NY American Jacket, we understand that sometimes customers may need to cancel an order. However, since each product is processed with care and may involve custom sizing or production, we have set specific terms for order cancellations.

Cancellation Terms & Deductions

Before proceeding with cancellation, please carefully review the following conditions:

• If an order is canceled within 3 days of purchase, a 25% deduction will be applied to cover processing and administrative costs.

• If the order is canceled within 7 days, a 45% deduction will apply.

• No cancellations are accepted after 7 days from the order confirmation date under any circumstances.

These policies help us manage material usage, labor costs, and backend operations efficiently while continuing to offer top-quality service to our customers.