NY American Jacket: 30 days Return Policy!

Our Easy Return Policy

At NY American Jacket, customer satisfaction is our priority. If your purchase does not meet your expectations, we offer a straightforward 30-day return and exchange policy to make the process as convenient as possible.

Returns & Exchanges

Customers may request a return within 30 days of receiving their order. To be eligible, the item must be unused, in its original condition, and returned with all original tags and packaging.

We also offer exchanges for products received in the wrong size or color, provided the request is submitted within the 30-day return period. If you receive an incorrect item, please contact our support team and obtain approval before sending the product back.

This return policy does not limit or affect any statutory consumer rights available to customers under applicable laws.

Return Shipping Costs

All return shipping costs are the customer’s responsibility. Customers must arrange and cover the expenses associated with returning an item to us.

We recommend choosing a reliable shipping carrier that provides tracking information. NY American Jacket cannot guarantee the safe receipt of returned products without valid proof of delivery.

Refunds

Once we receive your returned item, our team will inspect it to verify that it meets the return eligibility requirements. If the return is approved, the refund will be processed to your original payment method within 3 business days.

Please note that your bank or payment provider may require additional time to reflect the refunded amount in your account.

Return Eligibility Requirements

To qualify for a return, all products must meet the following conditions:

• Original Condition: Items must be unworn, unused, and returned with all original tags attached. Products showing signs of wear, physical damage, or unauthorized alterations will not qualify for a return.
• Resalable Condition: Returned products must be clean, free from stains, marks, unpleasant odors, or other conditions that could affect their resale value.

NY American Jacket reserves the right to decline return requests for products that do not meet these requirements.

How to Request a Return

To begin a return or exchange, please contact our customer support team using the contact details provided below.

Please include your order number and a brief explanation of your return or exchange request. Our team will guide you through the next steps.