Order Cancellation Policy

Order Cancellation Policy – NY American Jacket

At NY American Jacket, we begin processing orders soon after they are placed to ensure timely delivery. Because of this, cancellation requests are subject to specific conditions.

Cancellation Timeframe

Orders may be requested for cancellation within 3 days of purchase, as long as the order has not been shipped or processed for dispatch.

Once an order has been shipped, it cannot be canceled.

Cancellation Requests After Processing

If an order has already entered processing, cancellation may not always be possible.

In such cases, the order may need to be treated according to our return policy after delivery.

Custom or Made-to-Order Items

Orders that include custom sizing or made-to-order production may not be eligible for cancellation once production has started.

Important Note

We recommend reviewing your order details carefully before placing it, as our processing begins quickly to ensure fast delivery.

Contact for Cancellation

To request a cancellation, please contact our support team as soon as possible with your order details.