Payment Policy

This Payment Policy applies to all orders placed on NYAmericanJacket.com and is effective from the date it is published.

We accept secure payments through the following methods:

Major credit and debit cards (Visa, Mastercard, American Express)
Digital wallets (where available at checkout)

All payments are processed securely through trusted third-party payment gateways to protect your financial information.

Your payment is charged at the time the order is placed.

If payment cannot be successfully processed, your order will not be confirmed and we may contact you for further instructions.

Orders can be requested for cancellation within 3 days of placing the order, provided they have not been processed or shipped.

Once an order has been shipped, it cannot be canceled.

To request a cancellation, please contact our support team with your order number.

Approved refunds are issued to the original payment method only.

Once processed, refunds may take several business days to appear in your account, depending on your bank or payment provider.

You will receive an email confirmation once your refund has been initiated.

For more details about eligibility, please refer to our Refund Policy.

To ensure secure transactions:

Orders may be reviewed for potential fraud risk before processing or shipping
In some cases, additional verification may be required
Orders flagged as high-risk may be delayed or canceled for security reasons.

Contact Information
Identity

Website Name: NY American Jacket

Business Number: +80636845200

Contact Support

Email: support@nyamericanjacket.com

Contact No: +61416553473

WhatsApp Number: +61416553473

Address

Address: Auburn Central 4520/57-59 Queen Street Auburn NSW 2144 Australia

Business Hours: Mon–Fri, 9am–6pm AEST